Shipping and Delivery

Shopdecor ships to over 200 countries. VAT and DUTIES are calculated at the checkout.

 

Times and costs
It is possible to ship your order to any address or even to the access point of a partner carrier. Shipping times vary from 2 to 30 working days based on the type of product ordered, stock availability and production status. Shipping times indicated on site product pages, despite being constantly and carefully checked, are purely indicative and may vary particularly during holidays, sales, peak periods.  Transit time also varies based on the distance to the destination that must reached. Islands and remote locations usually require a few more days.

 

Shipping term of an order that contains items with different delivery times is equal to the highest shipping term of the items in order. Any delays in deliveries, less than 30 days, do not give the right to refuse products delivery, nor to claim compensation or indemnities of any kind. Usually the shipment is made when all the purchased items are available. If you need partial deliveries, we suggest you to contact our customer service to evaluate together the feasibility of your request.

 

Shipping costs vary based on: product size, product weight, delivery address and they are expressly shown on checkout page before payment. Once delivery address has been selected, the system will automatically calculate shipping cost and propose available carriers for that destination. This is the reason why shipping costs may vary from 3 US $ to 1000 US $ for each product.

 

Carriers
Delivery is made with the main express couriers both on the national and international territory. We choose courier based on weight and volume of products that we must ship.  In checkout page, you will have the opportunity to choose the preferred option from the couriers available for your address.

 

Delivery will be made at the entrance of the property, exclusively at street level: deliveries to the floor are not provided, the collection of used items is not provided and the assembly service is not offered.

 

Tracking
As soon as we ship the goods you will receive a notification of the shipment with the tracking number assigned to the order; in this way you can follow and check the status of your shipment. If you have created an account, during order process, you can, at any time, check the status by logging in your reserved area.